Terms of Service

• AIBA: AI Business Academy, registered with the Dutch Chamber of Commerce under number 87755106.
• Client: the natural or legal person who enrols in a programme or commissions an engagement.
• Participant: the natural person who actually takes part in the programme.
• Programme: any educational service offered by AIBA, including the Practice Scan, the Open Webinar, the Online Learning Track, the Practice Day, ongoing guidance, in-company engagements, the Strategy Day and the Cohort Programme.
• Agreement: the written arrangement between AIBA and the client concerning a programme.

These terms apply to all legal relationships between AIBA and the client, unless otherwise agreed in writing. Purchasing or other conditions of the client are expressly rejected.

Enrolment in a programme takes place via the website or in writing. For the Cohort Programme and the Strategy Day, admission only takes place after an introductory conversation. AIBA reserves the right to refuse an enrolment without giving reasons, in particular where the cohort composition or the distribution of disciplines gives cause to do so.

The agreement is formed at the moment AIBA confirms the enrolment in writing. AIBA makes every reasonable effort to deliver the programme as announced, but reserves the right to make changes to facilitators, location, date or content, provided such changes do not affect the character of the programme.

AIBA performs its work on the basis of an obligation of best efforts. No specific business result is guaranteed. Final responsibility for implementations within the client's own organisation remains at all times with the client.

All amounts are in euros and exclusive of VAT, unless expressly stated otherwise. Fees are set out in the agreement.

Unless otherwise agreed, payments are due within fourteen days of the invoice date. In the event of late payment, the client is in default by operation of law, without any notice of default being required. AIBA is entitled to charge the statutory commercial interest as well as reasonable collection costs.

Cancellation of participation must be made in writing. The following arrangements apply, unless the agreement provides otherwise:

• Up to four weeks before the start: cancellation free of charge, or substitution of the participant by a colleague from the same organisation.
• Between four and two weeks before the start: fifty percent of the participation fee is due.
• Within two weeks before the start or after the start: the full amount remains due.

For the Cohort Programme, cancellation after the start is not possible. Substitution of the participant by a colleague is possible by mutual agreement, provided it fits within the cohort composition.

AIBA reserves the right to cancel or reschedule a programme in the event of insufficient enrolments or force majeure. In that case the client is offered the next edition, or the amount already paid is refunded within fourteen days. Additional compensation is excluded.

All intellectual property rights in the materials provided by AIBA, including modules, templates, audit templates and implementation guides, remain with AIBA or its licensors. The client is granted a non-exclusive, non-transferable right of use for internal use within its own organisation. Distribution to third parties, publication or commercial exploitation is not permitted without prior written consent.

The parties are mutually bound to keep confidential all information exchanged in the context of the programme that should reasonably be regarded as confidential. This obligation continues after the end of the agreement and also extends to case material of other participants within a cohort.

AIBA's liability is limited to the amount paid out in the relevant case under its liability insurance, plus the applicable deductible. If, for whatever reason, no payment is made under the insurance, liability is limited to the amount paid by the client for the relevant engagement, capped at one annual fee.

AIBA is not liable for indirect damage, consequential damage, loss of profit, missed savings, loss of data or reputational damage. Liability for intent or deliberate recklessness on the part of AIBA remains unaffected.

AIBA is not bound to perform any obligation if it is prevented from doing so as a result of force majeure. Force majeure includes: illness of facilitators, technical failures of essential infrastructure, government measures and other circumstances beyond AIBA's control.

Complaints about the delivery of a programme must be reported in writing, with reasons, within fourteen days of the event to info@ai-businessacademy.nl. AIBA aims to resolve complaints within four weeks.

All agreements with AIBA are governed by Dutch law. Disputes arising from or relating to the agreement are submitted to the competent court in the district in which AIBA has its registered office, unless mandatory law provides otherwise.

AIBA reserves the right to amend these terms. Amended terms are published on the website. Agreements already in place remain governed by the terms in force at the time the agreement was formed.